Paystack’s mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.

Within a little over 2 years, our close-knit team has introduced a steady cadence of innovations within the Nigerian system, such as automated recurring payments, the ability for customers to pay with only a bank account, automated chargebacks, and much more. We process well over $10 million in transactions monthly, and our double digit growth has us processing even more every month.

At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!


About the Industry Analyst Role

As the Industry Analyst, you’ll help Paystack merchants better understand the online payments landscape within their industry, and provide them with the insights they need to solve tough business problems.

Beyond our high-performing payments gateway, Paystack provides value to our merchants in multiple ways. One way is by helping them understand how technology and online payments can help them thrive in a fast-moving competitive landscape. Paystack is one of Nigeria’s largest payments gateways, processing between 15% to 20% of all online payments in Africa’s largest market, which gives us a wealth of insight into online payment trends in different sectors. You’ll dive into the data and share what you learn as deeply-researched reports, executive briefings, bite-sized explainers in video and audio, and one-on-one consulting sessions.

To succeed in this role, you must possess a management consultant’s ability to gather and analyze data, and a digital marketer’s intuitive sense of how to distill insight into stories that resonate with various audiences. Knowledge is power, and as we prepare for a period of accelerated growth, we’re looking to you to give Paystack merchants a competitive edge by helping them understand how to better leverage online payments in their sector.

And you’ll do all this while working extremely closely with a tight-knit team of creative problem solvers who’ll value you, give you the opportunity to meet high expectations, and who’ll actively create a supportive, nurturing space within which to accelerate your career.

This is a full-time role is based in Paystack’s headquarters in Ikeja, Lagos, Nigeria and you’ll report directly to the Head of Growth.


What You'll Be Doing

As the Industry Analyst, you will:

  • own the editorial calendar of different types of analyses about payments trends in different industries. Formats will include quarterly reports, email briefs, and more
  • provide one-on-one consultations to Paystack merchants about industry trends
  • closely analyse Paystack’s transaction data and communicate what you learn in a compelling narrative
  • research business sectors to understand major players, headwinds, the regulatory landscape and emerging opportunities
  • coordinate closely with the key merchant relationship management and sales team to leverage your insight into new leads, or deeper relationships with existing merchants
  • cultivate relationships with trade press in various sectors
  • represent Paystack at trade shows and exhibitions


What it takes to succeed at this role

You:

  • have 2+ years in role where you excelled at both qualitative and quantitative analyses (eg. market intelligence, management consulting, economic analyses, etc.)
  • are an excellent writer and speaker, able to take complex ideas and explain them in plain language
  • have outstanding analytical ability
  • have experience with SQL
  • genuinely enjoy hearing people’s stories, and have an instinctive ability to pick out the most interesting parts of that story and get other people excited about it
  • have previous experience with fast-growing internet startups

While this is NOT strictly required, it would be a plus if you:

  • are familiar with the payments landscape
  • have graphic design ability and are familiar with design tools such as Sketch, Photoshop, or Illustrator
  • are familiar with video and audio editing
  • have experience in business journlism
  • have strong relationships in trade press

Benefits

  • Competitive salary
  • Housing assistance
  • Full medical coverage
  • MacBook Pro
  • Gym membership
  • Free lunch
  • Smart, kind colleagues who’re invested in your growth

Application Deadline

Kindly submit your application before 11:59 PM on May 27th.

Application Instructions - Read carefully!

Please click the "Apply to Position" button at the top right of this page to submit your application. Do not use the "Apply Using LinkedIn" option.

In your application:

  • Please attach your CV / Resume
  • Attach a Cover Letter - your cover letter should explain how your skills and experiences make you uniquely qualified to excel in this role.
  • Answer the accompanying application questions - there'll be further instructions about how best to answer these questions on the application page

Questions? Please contact Biola Showemimo at abiola at paystack.com